800-798-4900     1125 N. Kimball St. Suite B., Danville, IL 61832
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Frequently Asked Questions

Get answers about our products & services

Company Information

Our office is open from 8:00 am to 5:00 pm. Our machines operate 24 hours a day.

Our facility is located at: 1125 N. Kimball St. Danville, IL 61832

EZ Online Designer

If you are using our online designer, the maximum file upload size is 8MB. If you need to send us a larger file please use our Upload Images Form or upload your images via Leapfile.

Yes, you will still receive a proof. This proof will need to be signed and submitted before your memorial is produced.

Yes, an order submitted through the online design program is automatically rushed through the
design process, ensuring you receive a proof as quickly as possible.


The only color of granite that we offer is Canadian Mahogany.


No, we only have one type of Vase, however, you can have either a Pine or Plain Vase Ring with our Separate Vase Units.

Pine Ring Vase

Modified Ring Vase 1

Since this is our only cast product, our VA Match markers take about 6 weeks to complete.

No, the border, font and color is not able to be changed on the Paragon & Provident Series markers which is why they are our most affordable markers.

We typically ship our human Urns out within 48 hours from the time of approval.

We offer a 5 Year Limited Warranty on all of our products.

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