800-798-4900     1125 N. Kimball St. Suite B., Danville, IL 61832
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Frequently Asked Questions

Get answers about our products & services

General Information

Our office is open from 8:00 am to 5:00 pm. Our machines operate 24 hours a day.

Our facility is located at: 1125 N. Kimball St. Danville, IL 61832

If you own or are employed by a cemetery, funeral home, or monument company, we may be able to set you up as a dealer here: Become a Dealer

If you are an individual looking for a memorial, we can put you in touch with one of our qualified dealers at a local level who can help you get exactly what you’re looking for here: Find a Dealer

If you are associated with a funeral home, monument company, or cemetery, apply to become a dealer to receive our Trigard Memorials price list here: Become a Dealer

If you are an end consumer, reach out to us here: Find a Dealer We will put you in touch with a local dealer who can get you pricing. For more information see our blog post: Read More 

EZ Online Designer

If you are using our online designer, the maximum file upload size is 8MB. If you need to send us a larger file please use our Upload Images Form or upload your images via Leapfile.

Yes, you will still receive a proof. This proof will need to be signed and submitted before your memorial is produced.

Yes, an order submitted through the online design program is automatically rushed through the
design process, ensuring you receive a proof as quickly as possible.

Products

The only color of granite that we offer is Canadian Mahogany.

Granite

No, we only have one type of Vase, however, you can have either a Pine or Plain Vase Ring with our Separate Vase Units.

Pine Ring Vase

Modified Ring Vase 1

Since this is our only cast product, our VA Match markers take about 6 weeks to complete.

No, the border, font and color is not able to be changed on the Paragon & Provident Series markers which is why they are our most affordable markers.

We typically ship our human Urns out within 48 hours from the time of approval.

We offer a 5 Year Limited Warranty on all of our products.

Find a Dealer

Find a local Trigard dealer near you!

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Become a Dealer

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